Privacy Policy

At Hind Dukan, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hind Dukan and how we use it.

1. Information We Collect

When you visit or make a purchase from Hind Dukan, we collect certain information to fulfill your order:

Personal Details: Name, email address, and phone number.
Shipping Information: Physical address for delivery and billing.
Order History: Details of the products you have purchased from us.
Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process, fulfill, and ship your orders.
Communicate with you regarding your order status or support queries.
Send you tracking information once the supplier dispatches your package.
Understand and analyze how you use our website to improve our product selection.
Prevent fraudulent transactions and ensure site security.

3. Sharing Your Information (Dropshipping Transparency)

To provide our services, we must share your information with specific third parties:

Suppliers & Manufacturers: Since we operate on a dropshipping model, your shipping details (Name, Address, Phone Number) are shared with our trusted suppliers to ship the product directly to you.
Logistics Partners: Your contact details are shared with courier companies to ensure successful delivery.
Payment Processors: We use secure third-party payment gateways. We do not store your credit/debit card details on our servers.

4. Cookies and Web Beacons

Hind Dukan uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of our payment gateways and social media login providers for more detailed information.

6. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website uses SSL encryption to protect your sensitive data.